This Privacy Policy governs how MIOPS TEKNOLOJİ ANONİM ŞİRKETİ (“we,” “us,” or “our”) collects, uses, maintains, and discloses information from users (each, a “User”) of the Snap Pro Camera app (referred to as the “Service”). By using the Service, you agree to the terms and practices outlined in this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We collect information to provide a better experience for our Users and improve our products and services. The types of information we collect include:
Personal Identification Information
We may collect personally identifiable information from Users in various ways, including but not limited to:
- Registration and Account Setup: When you install and register the Snap Pro Camera app, we may collect your name, email address, phone number, location, gender, and other details based on the device you are using.
- Communication with Us: When you contact our customer service or support team, we collect details related to your inquiry, including your email, name, and any other information you voluntarily provide.
- Voluntary Submissions: We may collect additional personal information if you choose to participate in surveys, promotions, or other features we offer, such as submitting feedback or responding to surveys.
Non-Personal Identification Information
We may collect non-personal information when Users interact with our Service. This may include:
- Device information such as browser type, device model, operating system, IP address, unique device identifiers, and information about your interaction with our app (e.g., app usage data, error logs, session duration).
- Location data, when enabled on your device, to customize certain features of our app.
Device and Application Data
When using the Snap Pro Camera app, we may collect:
- Device metadata (e.g., device model, operating system, hardware identifiers) and app performance data to help us improve app stability and features.
- Information about app interactions, including features used, in-app purchases, and the length and frequency of your usage sessions.
User Content
Users of the Snap Pro Camera app may create, share, and store user-generated content, such as photos, videos, or other multimedia. This content may be stored on our servers if shared with other users. We cannot guarantee that content shared with others can be deleted after the fact. Users are responsible for how they share and manage this content.
Crash Reports and Diagnostic Data
We automatically collect diagnostic and error-reporting data when the Service crashes or encounters issues. This data may include information about the device, operating system, and the specific feature being used when the error occurred. Personal data is not included in these reports unless it is necessary to diagnose and resolve the issue.
2. AI Processing and Data Handling
Certain features of the Snap Pro Camera app, such as AI beautification, AI portrait, and image quality enhancement, require the processing of images and videos on our secure servers. These functions leverage deep learning technology for image and video processing.
- Uploading and Encryption: When using these features, the app will ask for permission to access your photo library. Once granted, images or videos are uploaded to our servers and are encrypted during transmission and storage. This is necessary to provide AI-powered services like filters and image enhancement.
- Data Retention: Uploaded data is deleted from our servers within 1 hour after processing is complete. Generated images are deleted after 15 days. Your uploaded data is not used for any purpose other than providing the requested service and is never used for model training or improvements.
- User Responsibility: You must have the legal right to upload and use any content within the app, or you must obtain permission from others if applicable.
3. How We Use the Information Collected
We may use the information we collect for the following purposes:
- To Provide the Service: We use the information to operate and maintain the Snap Pro Camera app, ensuring smooth delivery of features and services.
- Personalization and User Experience: We analyze how you use the Service to improve your experience, including recommending relevant features or providing personalized content.
- Customer Support and Communication: We may use your information to respond to your inquiries, provide technical support, or send you relevant communications regarding your account or the Service.
- Promotional Activities: With your consent, we may use your information to send you updates, offers, and news about our app. You can opt-out of promotional communications at any time by following the instructions provided in the message or contacting us directly.
- Improving the Service: We use the data we collect to diagnose and fix technical issues, monitor app performance, enhance our features, and conduct research and analysis to make our app better.
- Legal Compliance: We may use or disclose your information when required by law, such as in response to court orders or legal requests, to protect our legal rights, or to ensure compliance with our Terms of Service.
4. Third-Party SDKs and Analytics
We integrate third-party Software Development Kits (SDKs) into the Snap Pro Camera app to support advertising, analytics, and other services. These third-party providers may collect non-personally identifiable information about your device and interactions with the app to deliver personalized content, ads, and analyze usage patterns.
- Analytics: We use tools like Google Firebase and Google AdMob to analyze how Users engage with the app and identify trends to improve functionality. These tools collect anonymized data about app usage without linking it to individual users.
- Advertising: Advertising SDKs may collect data to serve relevant ads. This includes device identifiers, operating system, and geographic data. These third-party partners must adhere to data privacy standards, and you can manage certain data collection preferences through your device settings.
5. Machine Learning Features
The Snap Pro Camera app incorporates machine learning technologies for specific features like facial recognition, body slimming, gender swap, and more. These features are processed on our DigitalOcean cloud servers with secure encryption protocols. We do not use user-uploaded content for machine learning model training, and once processing is complete, your data is deleted within 1 hour.
- Cloud Processing: Some features, such as AI-powered image enhancements, require uploading data to our servers. We use DigitalOcean for cloud-based processing, where your data is encrypted and protected throughout its lifecycle.
- Limited Data Use: Your photos or videos are processed solely for the requested feature. We do not store this content longer than necessary, and all content is deleted automatically after the processing period.
6. User Rights and Compliance
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You may request corrections to inaccurate or incomplete personal data.
- Right to Erasure: You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
- Right to Object: You may object to our processing of your data under certain circumstances, including for direct marketing purposes.
- Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format and transmit it to another controller.
To exercise any of these rights, please contact us at info@miopsteknoloji.com. We will respond within the timeframes required by law.
7. Children’s Privacy
The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.
8. Third-Party Links and Services
The Service may contain links to other websites or services operated by third parties. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through the Service.
9. Data Retention and Security
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Security Measures: We implement commercially reasonable security measures, including encryption and access controls, to protect your personal data from unauthorized access, alteration, or destruction. However, no system can guarantee absolute security.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the updated policy on our app. The “Effective Date” at the bottom of this policy indicates when the latest updates were made.
11. Contacting Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
MIOPS TEKNOLOJİ ANONİM ŞİRKETİ
İTÜ Ayazağa Yerleşkesi ARI Teknokent
ARI 6 Binası No:4B D:206
34469 Maslak, Sarıyer/İSTANBUL
Email: info@miopsteknoloji.com
Effective Date: July 1, 2020